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Customer Spotlight First Southern Bank


Feb 2, 2015 Customer Spotlight , , , , , , , , , Comments are off

Mindy Combs, Vice President and Marketing Director of First Southern Bank is a proud customer of Silkworm.  First Southern Bank is a well-established banking institution, employing 175 personnel, with 15 locations in Southern Illinois. Currently First Southern Bank has locations in Marion, Carbondale, Grand Tower, Murphysboro, Carterville, Herrin, Royalton, Creal Springs, Carrier Mills, and Eldorado.

First Southern Bank is locally owned and operated, with a strong financial history and even stronger personal ties to the community.

First Southern Bank has been a loyal customer of Silkworm for 15 years and continues to come back because of Silkworm’s commitment to quality service and their enthusiasm towards the community.

Being a locally owned and operated bank, Mindy, as well as the staff at First Southern Bank, feel it is important to keep business local.  Doing business with companies that share our values, is important to First Southern Bank.  Giving back to the communities is a strong suit for both First Southern Bank and Silkworm, both companies  being similar in their commitment to the communities they live, work, and play in.
Mindy loves Silkworm’s dependability and knowledge of products.

“Silkworm is very quick to answer any questions,” states Mindy “they always provide First Southern Bank with excellent customer service and amazing product knowledge.”

So what makes Silkworm different than other businesses?  According to Mindy and her experience in doing business with us, she says that the friendly atmosphere at Silkworm makes the business stand out from other businesses.  Providing a high-level of customer service is something that First Southern Bank prides themselves on, when dealing with area businesses it’s nice to see the same high-level of customer service offered.

Each order Mindy places with Silkworm is an enjoyable one and she enjoys the passion each employee emits while working for his or her customers.

“The ordering process at Silkworm is so simple!” says Mindy.

Silkworm makes great efforts to treat all customers and orders with the upmost quality and service.
First Southern Bank does a lot of business with Silkworm, ordering custom apparel and promotional products and are overly satisfied with the quality of items.

Silkworm works hard to find the perfect products for any particular need.  Mindy states,

“I simply call or email Cheryl and her team and they are quick to respond to me.”

“I love the quick turn around on orders,” says Mindy “I place the order and before you know it, the order is not only ready but, delivered to First Southern Bank!”

Mindy admires the top-notch quality of work Silkworm places on ever order.  No matter how large or how small the order may be, Silkworm is ready to take care of any need.

“They make sure we receive the best quality product that fits our need and that is why we do business with Silkworm.” –Mindy Combs, Vice President and Marketing Director, First Southern Bank

Learn More About First Southern Bank at www.firstsouthernbank.net