How It All Started & Where We Are Today
What began as a class project between two high school friends has grown into a full-service custom apparel and promotional product company located in the heart of Southern Illinois. Silkworm has been serving its customers, team members and community for more than 30 years. In that time, Silkworm has grown from a basement to a 32,000 square foot building, from a single screen printing press to seven presses and state of the art equipment, from two friends to 65 dedicated team members. Silkworm is now the leading custom apparel, promotional products and graphic design company in the region. Part of our success is attributed to our dedication to quality and our attention to detail, although the real secret (which is no secret to our customers) is our awesome customer service. We value our customers and are committed to helping them succeed.
“We want to not only meet but exceed our customers’ expectations.”
Bob Chambers, President and founder of Silkworm
“We strive to build on our foundations of awesome customer service.”
Cheryl Endres, Vice President of Silkworm
Today Silkworm continues to build our business on our long standing traditions of creating the best customer experience. Our team members are trained to go above an beyond to provide our customers with items that are innovative, budget friendly, quality and stand out art for all orders. We are committed to quality and all of our Silkworm produced products go through inspection. Our vendors are specifically and specially chosen by consistently delivering high quality goods to better represent your company brand. Our employees are encouraged to participate in activities and committees to continually improve our processes, which in turn results in employee satisfaction and dedication to providing excellence. We recognize that we wouldn’t have reached the success we experience today without the help of our community, businesses, organizations and groups. The entire team at Silkworm participates in community events and we are proud to say that we are one of the most active companies in the communities we serve. We love what we do and appreciate our communities and love to give back through various sponsorships, events, donations, volunteering and internship opportunities.