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Posts Tagged » employee recognition

High Standards and Happy Customers: Celebrating 35 Years

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Aug 3, 2016 From the Sales Team , , , , , , , , , , , , , , , , Comments are off

Silkworm is celebrating our 35th Anniversary. What started out as screen printing t-shirts in a basement turned into a full line apparel and promotional product company with over 70 employees. We are proud to be the Heartland’s choice for custom apparel, promotional items, awards, signage, graphic design, embroidery and more. The secret to our success extends far beyond our quality products.   The foundation of our business, is and has always been, to produce quality orders, on time, delivered with awesome customer service. We have made it a commitment from day 1 to give back to the communities we serve through volunteer work and programs, donations and sponsorships. Our amazing team members are dedicated to getting to know our customers, your business and finding the best products to help make your first impression last. From classics to new trends, our team works hard to perfect our craft and provide you the best quality and best look to get you noticed.   Beyond products and services, and quite honestly, our most important pillar of success is our dedication to our company culture and our investment in our employees. We believe in creating relationships with our customers and are extremely grateful to our Silkworm advocates. We value a fun workplace that encourages our team members to be unique and grow personally and professionally. Our company culture is our brand and it’s the reason we are one of the best places to work in the Heartland. Choose your attitude, Play at work, make someone’s day and be present.   We are grateful for all the wonderful relationships that we have founded throughout the years. We are proud to give back and be active in our communities. We are excited to continue the traditions and build an even stronger future in the community that [...]

Employee Spotlight: Austyn Ridings

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Dec 21, 2015 Employee Spotlight , , , , , , , , , Comments are off

Silkworm is known for being an exciting place to work, with many happy employees! Every now and then, it’s nice to take a break from the daily hustle to kick back, chat, and find out more about them! Austyn Ridings is our Employee Spotlight of the week. She’s a Herrin native Sales Coordinator who has been with us since July, and has graciously volunteered to answer a few questions.   Describe for me your most ideal work environment. “Coworkers who get along, and help each other without hesitation. Also, a place where the work gets done, but we’re still able to have fun. So…basically, Silkworm.” What is your philosophy towards your work? “Work hard, play harder.” What song best describes your work ethic? “Eye of the Tiger. I mean, I WAS a (Herrin) Tiger in high school.” What is your favorite quote? “Don’t try to understand everything. Sometimes it’s not meant to be understood. Just accept it.”   A penguin walks through that door right now wearing a sombrero. What does he say and why is he here? “First, why in the world is that a question? He’d probably be here to take me to lunch, and he’d say, ‘you want to go for some tacos?’” If you were to get rid of one state in the U.S., which would it be and why? “Maybe Washington, because it rains way too much.” If you had the chance to go anywhere on vacation, where would it be? Fiji, because the water is super clear, and there are great beaches…and beer. Also, I can wear a bikini all day, and it’s socially acceptable. On a scale from one to 10, rate me as an interviewer. Duh! Have you seen any of the Star Wars movies? No…but I do know that there’s one coming [...]

Tis’ the Season for Giving: Gifts for Winter

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Dec 7, 2015 In the Industry , , , , , , , , , , , , , , , , , Comments are off

‘Tis the season to put your body to the test! To be blunt, it’s cold; darn cold. You can’t just “wing it” in the winter, so we have come up with a few products that will help you and your customers through this trying time. Hats Winter hats are a must-have during this cold season. When deciding on a hat, two factors that are important are style and functionality. No one wants a hat that’s cute, but doesn’t keep your head warm, or one that is very warm, but makes you look weird. Fleece, knit styles, and even heavy cotton are good options when it comes to picking something warm. If you’re looking to buy hats for a corporate event or for a large group of employees, then check out Cap America’s knit beanie styles. Choose your own custom art, whether it’s cuffed or un-cuffed, and even if you want a pom on the top. These caps are completely customizable. If you’re feeling matchy, they also have scarves that you can personalize as well. Gloves Not everyone likes to wear gloves. In an office survey, only 33% of people actually wear them. There were many reasons why people don’t like them. Three of the most prevalent reasons for not wearing them are: Not being able to use your touch screen phone. They get in the way of doing simple things, such as unlocking a car. They’re bulky and hard to get on and off, quickly. While these are all valid reasons, there are many solutions to these problems. There are special touch screen gloves that allow you to keep them on and still use your phone; there are slim fit styles that are good for dexterity and simple movements, and also fingerless gloves are good for quick removal. Whatever gloves [...]

Promotional Products: A Perfect Advertising Solution

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Nov 11, 2015 In the Industry , , , , , , , , , , , , , Comments are off

Promotional products are the one of the best form of advertising. Most people like getting something for free.  So why not take advantage of that and slap a company logo on an item?  There are plenty of benefits associated with promotional products for your company. 1. Give and you shall receive, at least most of the time.  A study by L.J. Market Research found 52 percent of participants did business with a company after they were given a promotional item.  The remainder said they’d be more likely to do business with the company because of the item they received. It’s a great way to get a conversation going as well. 2. They’re not going anywhere.  Tangible items have long shelf lives.  TV and radio commercials come and go. Newspaper ads and fliers end up in the recycling bin.  That same study by L.J. Market Research found 71 percent of participants had received an item in the last 12 months and of that group, 33 percent were carrying the product with them.  So chose your giveaways wisely. 3. Receive, use, and repeat.  Repetition comes into play with the right item.  A person could end up seeing your company logo or slogan several times a day depending on what the product is that you’re giving away.  There is potential that others will also be exposed to your message by the initial giveaway. 4. The gift that keeps on giving.  Re-gifting is no fun when you’re the one giving to a friend or family member.  But think of re-gifting as an effective way of getting your brand in more hands and in front of more eyes.  Even if the actual item isn’t passed along, stories and memories about it will be shared.  That form of advertising is immeasurable and can go a long [...]

Rewarding Employees

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Sep 28, 2015 In the Industry , , , , , , , , , , , , , , , Comments are off

When you think of awards, you probably think of one of two things; money or a plaque. Recognition in the workplace is generally associated with financial reward such as a raise, bonus, team lunch, or maybe a paid day off. While we generally don’t complain about financial rewards of any kind, financial awards can also backfire, big time. By rewarding employees by financial means alone, you assign a dollar value on each employee and action. The truth is, people are motivated by more than money and crave positive feedback, recognition and acknowledgement by executives and peers. Recognition is the key to employee retention. People need positive feedback and acknowledgement of their efforts. When we say people “need” positive affirmation we mean they really need to “feel” it. How can you reward an employee with something they can “feel” and make them “feel?” Employee gifts. Service awards, annual appreciation gifts, holidays, anniversaries, special achievements, you name it. We aren’t just talking about those standard plaques set on a wooden square with gold trim. We are talking customized brand name jackets, coats, ridiculously nice pens, cups, bar and stemware, watches, briefcases, bluetooth speakers, tech gadgets, etc. Step outside the box and give employees something personalized that they will use and appreciate. When implementing employee recognition programs keep these things in mind. Be able to reward in the moment. Be sure to set clear standards on what should be acknowledged and is considered “beyond” normal performance. Keep some personalized company items on hand to reward employees in the moment. Tie your rewards in to a larger goal. Don’t just give random items. Having tiered levels for performance and rewards makes it a fair playing ground. Again, set clear performance value to your rewards so that the awards are recognizable and meaningful. Think about [...]

Employee Spotlight: Billy Meyer

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Aug 12, 2015 Employee Spotlight , , , , , , , , , , , Comments are off

Billy Meyer, purchasing agent and shipping & receiving legend has been with Silkworm for four years. When he was in desperate need of a job, a few of Billy’s buddies recommended Silkworm and boom, here he is four years later. Billy’s favorite part about his job is the people he gets to interact with daily. “I could leave here today having met Silkworm folk that I consider true friends” says Billy. Silkworm is proud of its company morale and the people it employs. Silkworm wishes to continue making its employees happy, establishing great company spirit. “When you work with people like that, it’s hard to ask for much more” says Billy. Silkworm is a place where memories are made. With Silkworm’s many company outings and incentives, it is a place to work hard and play hard at the same time. Billy’s favorite memory was during FiSH Week. FiSH Week celebrates the FiSH philosophy: enjoying what you do, get everyone involved and making peoples’ day. Fun activities are planned throughout this week. “I dominated almost every game and walked out with a thousand coins and hundreds in gift certificates” says Billy. In his free time, Billy enjoys playing a little rock and roll, fishing and spending time with his wife and daughter. Silkworm is a great place to work because of its family-oriented attitude. Silkworm tries to get the whole family involved its activities. Billy’s work ethic is best described by the songs, Eye of the Tiger and 2 Legit 2 Quit. He works hard to ensure great service and quality for every customer order. “People call me Billdozer around here,” Billy states, “The tagline for my life is ‘The other white meat.” Silkworm is a great place to work and have a good time. It’s never boring because of the employees’ many, hidden talents. Billy is no exception. He is a fourth generation man, [...]

Silkworm Buying Criteria

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Jul 13, 2015 From the Sales Team , , , , , , , , , , , , , , , , , , , , , , , , Comments are off

Making the buying decision is not always as simple as “yes, let’s order.” Throw in buying for at least a dozen people, custom artwork and buying before you see the product and it’s easy to get stuck and put the buying decision off. We’ve created the Buying Criteria to set the bar to provide the very best in the customer experience. Getting the standards of buying from any promotional products company, while raising the bar so high only Silkworm can reach it. We set strict performance standards and hold each other accountable. We always aim to deliver quality, service in a timely manner. We compare apples to apples when ordering so that our customers know what to expect and we know we are providing quality products. We sample promotional products: screen-printing, signs, embroidery, brand name products, pricing, and union/USA made products to insure quality. We commit to the value of product and believe the buying experience exceeds the price. Always provide the highest level of service, professionalism at every level, and communicate openly. What to Look for When Buying Promotional Products Offer the highest quality of products in all budget ranges. Screen Printing Embroidery Promotional Items Signage & Banners Custom Display Union & USA Made Service We provide proven “customer satisfaction” and we strive to make the buying experience a positive one. We believe: Clients are advocates for the company In providing our personal Guarantee to Honor product due dates, Meet quality control standards and Resolve customer concerns timely manner. Professionalism at Every Level We lead an Experienced and educated sales team dedicated to: Personal Service: Listening to the customers’ needs and finding the best solutions. Product Knowledge: Product availability, What new products are “hot” in the market, What products are available to meet a tight deadline and Research products for the customer Market awareness: Events and activities in the community Talented [...]

Top Reasons to Buy Custom Shirts

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Jun 29, 2015 In the Industry , , , , , , , , , , , , , , , , , , , , , , , Comments are off

If you look around when you are out and about, you’ve seen custom shirts for just about any event, business and group you can possibly imagine. Everyone loves custom shirts, people literally go crazy over them. There are many reasons to invest in custom shirts…they serve as a walking billboard so why not? With that being said, there are some “best practices” for promotional shirts. Have a great design that is unique to your message. Bright graphics on solid colors are great for appealing to large groups. The softer, the better. The goal is for people to want to wear your shirt. Use Trending Brands to encourage social sharing (Check out #ComfortColors and #District Threads on Instagram or Twitter.) We get orders for just about every occasion you can think of so we compiled a list of the top reasons to buy custom shirts. Promote Your Business or Organization As previously stated, people love custom shirts and anyone that wears your shirt becomes a walking billboard for your business. Custom shirt giveaways are an excellent way to promote your business and a way for your customers to show support for your business. Best Practices for professional organization or business shirts The message should be a positive and neutral. Use your full logo, tagline and web address so people can find out more. For better ROI, make the shirt part of a campaign with an end goal. Get samples of t-shirt materials and pass them around for a “comfort” read. Always keep your message positive to reflect your brand in a positive manner. Have Employees wear custom business tees when out in the community. Use your custom shirts for Social Media contests to boost engagement. Show Your Team Spirit You aren’t going to go to a school event without a shirt [...]

Employee Spotlight: Kristen Bathon

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Jun 22, 2015 Employee Spotlight , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , Comments are off

Kristen Bathon, a Southern Illinois native, promotes Silkworm through attending and coordinating events and provides day-to-day marketing and sales support as the Marketing and Public Relations Coordinator for Silkworm. Kristen has been with Silkworm since September of 2014. “I wasn’t looking for a specific job because I still had a semester left at Southern Illinois University,” says Kristen, “but I had a contact at John A. Logan College that referred me to Silkworm, so I applied!” Kristen was very familiar with the Silkworm reputation and our involvement in the community, so she was excited to apply! “Silkworm is involved in numerous events and programs throughout the area,” says Kristen, “so attending the events would be my favorite part of my job.”     Kristen wants to be actively involved in the community. Silkworm allows her to do just that! Kristen also organizes tours of Silkworm to share our mission, values and services to different area groups. Kristen’s favorite memory at Silkworm was the RSP game night for Knock Hunger out of the Park. “It was exciting to see the community rallying together,” says Kristen, “Bringing in canned goods for United Community Pantry in Carterville, Illinois. Silkworm, along with RSP Heating and Cooling and the Event Partners exceeded our $5,000 goal, filling 3 Trucks with milk crates stacked high full of non-perishable items collected at the game and $1,500 in monetary donation. Knock Hunger has been a great event for the community and given a much needed boost to our local food pantries with donations and helped create a lot of awareness for hunger in Southern Illinois. The River to River Relay is another one of Kristen’s favorite events to support.  “At the River to River Relay we got to interact with all the runners,” Kristen says, “And set up tents with yummy snacks.”         Kristen loves to cook [...]

Trending Now: Summer Events

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May 19, 2015 In the Industry , , , , , , , , , , , , , , , , , , , , , , , , , , , , , Comments are off

The warm, sunny weather is here and that means hello, outdoor events! We have been stuck indoors all winter long and welcome some vitamin D! The warm weather brings a change of pace for businesses, event organizers and communities. Summer and Fall are go time for company picnics, customer appreciations events, fundraisers, parties and reunions. If you are looking to organize an event, you will want to suggest outdoor activities and keep a rain plan in your back pocket.   What Events are Trending for Summer? Golf Scrambles top the list for outings per year. Golf is a great event for fundraisers and outings. Keep in mind that Golf outings typically appeal to executives and are popular for networking and player gifts, raffle prizes and silent auction are a staple to a great event. Performance polos, golf towels, can huggers, custom golf balls, Pullover jackets, and hats are amongst the most popular giveaways for golf scrambles. Baseball is still America’s favorite pastime and baseball outings are still widely popular for groups. Baseball teams and stadiums accommodate groups with special sales for outings. Baseball outings have grown very popular with smaller crowds like schools, bachelor parties and reunions. The draw of the team and sport helps your marketing efforts and arranging tickets and travel are top priority. If you are planning a baseball outing, you may want to consider customized shirts, hats, and can huggers. Outdoor Concerts continue to draw in large crowds, vendors and event sponsors. Outdoor concerts and festivals are usually held in large, open lawns where there is plenty of seating areas and clear visual lines. Many community event organizers are holding outdoor concerts and festivals to show the local culture and promote local businesses and artists. Consider family picnic nights, end of school play days, summer leagues [...]