“Thanks for your understanding in the matter. I hate to be a pain. However, this reinforces why I DO NOT like to use Internet based companies. My experience has been that if there is a problem they are M.I.A. You guys always stand by your work! I might find it priced cheaper on the net..but I just don’t know what I am going to get. I trust you. Thank you for re-instilling that trust! I appreciate it! Hence, why I always suggest Silkworm for the Projects.”