High Standards and Happy Customers
We know you’ve heard our motto “quality orders, on time, delivered with awesome customer service.” Customer service is our thing, but we don’t expect you to take our word for it. Our amazing customers love to tell us how we make their day and we love hearing it! It is our goal, each day, to make your day. If you haven’t had the Silkworm experience call us today.
Share your Experience
Tell us how we knocked your socks off and we will send you a pair of custom Silkworm socks—while supplies last!
“I just wanted to say thank you to you and the whole team that worked on the Mike Young shirts and the ones for the Spring Formal! We have them in hand and they look incredible. You guys are so easy to work with and it makes everything so much easier. I can’t wait to make another t-shirt so I get to work with you guys again.”
“Just a quick note to thank you for your outstanding service. I was very pleased with the finished product and everyone loved the shirts!! Our design was very simple yet the artwork seemed to stand out, I was impressed with the quality of material as well. My sincere thanks to you and the staff at Silkworm and I hope we can do business again in the near future.”
The team at Silkworm helped create the perfect gift for my daughter’s wedding in 2018! Sales rep Julie and creative genius Tony from the art department helped me design the most unique monogram/logo that combined family ancestry, personal style, and character. I was able to present my art vision and their team made it a reality…and then some! We were able to use this signature logo on invitations, fine porcelain china, linens, a cake topper, robes and engraved keepsakes. Thanks ooooodles to the whole Silkworm team for their one of a kind services! This signature logo will be their lives forever! Thank YOU!
“You wonderful people come through again! The vests have been picked up this afternoon and already I have sent them on the way! Thank you and the production team. I do appreciate it!”
“Thank you all so much for the awesome customer service! I’ve talked to Cheryl, Alexis, Doris, Carly and Dave and they all have been so helpful! All of the Greek organizations of the Inter-Greek Council and SIU are so excited for the shirts that y’all have produced for us. And we cannot be more excited to use Silkworm for our next order.”
“Thanks for your understanding in the matter. I hate to be a pain. However, this reinforces why I DO NOT like to use Internet based companies. My experience has been that if there is a problem they are M.I.A. You guys always stand by your work! I might find it priced cheaper on the net..but I just don’t know what I am going to get. I trust you. Thank you for re-instilling that trust! I appreciate it! Hence, why I always suggest Silkworm for the Projects.”
“Thank you so much for supporting our work here at Camp Ondessonk. Your thoughtful in-kind gift helps us make Camp Ondessonk the place where kids can escape their busy schedules, live close to nature, build memories with friends and have the time of their lives. You help us create a HOME for our campers. We deeply appreciate your generosity.”
“I very much appreciate the outstanding product you have offered us—and at a reasonable price.”
“Silkworm provides the convenience of being local, but quality that can be expected from a business on a national scale. We couldn’t hope for better in any capacity anywhere – price, quality, convenience, product selection or service. Partnering with professionals, like Silkworm, that can help guide your efforts and increase your chances for success.”
All I can say is WOW! Today has been a dreary day but it was made brighter when you brought this great basket for our silent auction here to our doors! I have been working with you all for some time now, with my current job here at Lakeland, as well as the previous job I had and a few times in college. I have always been so blown away by your designs, your patience with my crazy ideas, and your service. You really put the personal touch into your business and I will always keep sharing the word to anyone who needs shirts and promo items! Thank you so much for everything you all do, you really go the extra mile to make sure that all my products are fantastic! Everyone loves them!
As per usual, Silkworm knocked it out of the park!! We needed warm-up jerseys for a youth baseball team, as well as various items for ‘Fan Gear’. Julie very quickly came up with various items for fans and parents to buy to help support our baseball team. It’s a traveling baseball team, because of that fan support for the young men is at a premium. (Grandma, Grandpa, aunts, uncles, cousins very seldom make the sometimes long trips to games and tournaments) Having all of our fans in such great looking ‘Gear’ will really help us show the boys that we are here to support them. Thanks Julie and the whole silkworm team for getting us ready for baseball season so quickly!!!
Silkworm is AMAZING! Customer Service at it’s finest. It’s such a pleasure to call a company and have them be 110% responsive to YOUR needs. They offer great ideas, work to make sure it happens on MY timeline and ensure that we are satisfied. Love having a great relationship with Cheryl and Julie. We have truly enjoyed working with Silkworm for the nearly 10 years and will continue!